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1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This includes:
- Account information (username, email, password)
- Trading data from connected proprietary trading accounts
- Payment and billing information
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Analyze usage patterns to enhance user experience
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in our operations
4. Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication measures
- Secure API connections with trading platforms
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods for legal, regulatory, or business purposes.
6. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Export your trading data
- Opt-out of certain communications
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.
8. Third-Party Services
Our service integrates with third-party trading platforms and payment processors. These services have their own privacy policies, which we encourage you to review.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this privacy policy periodically. We will notify you of any material changes via email or through our service.
11. Contact Us
If you have questions about this privacy policy, please contact us at privacy@propbot.io